Refund Terms

These Refund Terms govern the policy of refunds for products and services purchased through VALRIONETH ("we", "our", or "us"). By purchasing from our platform, you agree to be bound by these terms as well as our Terms of Service.

Eligibility for Refunds

At VALRIONETH, we strive to ensure our products and services meet your expectations. Refunds may be offered in the following circumstances:

• Non-delivery of the product or service.
• Major defects that were not addressed within a reasonable timeframe.
• Products not as described, given sufficient evidence.

Requesting a Refund

To request a refund, please contact our customer service team at [email protected] within 30 days of your purchase. Include your order number, a brief description of the issue, and any supporting evidence.

Processing Refunds

Once your refund request is received and evaluated, VALRIONETH will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.

Exclusions

Certain types of services and products may not be eligible for refunds, such as:

• Custom services already delivered and accepted by the client.
• Services that include a digital download once the download has commenced.

Amendments

VALRIONETH reserves the right to amend this Refund Terms document at any time. Changes will be posted on this page and are effective immediately after posting.

For any questions or further assistance, please reach out to our customer support team.